Custom Caller ID

Users, for example physicians or hospitalists, may want to have their phone numbers "hidden" when placing a call for privacy reasons. With the Custom Caller ID feature, users can choose to display a different phone number, such as the clinic or hospital main line, instead of their own.

Users must have the Set Alternate Caller ID permission to use this feature.
  1. On the Phone tab, tap Change to enter a new phone number to display when making calls.

  2. Tap Edit.

  3. Tap Add.

  4. Enter a display name, which may be the clinic or hospital.
    Note:

    The display name is for the caller's use only.

  5. Enter the phone number to display.
  6. Tap Call Me.

  7. Vocera Edge Communications calls the number you entered. Answer the call and enter the 6-digit code that displays on screen to verify.

  8. Tap Done.

    When placing calls, the new phone number displays on the Vocera Edge Communications application screens.

  9. When you tap Change again from the Phone tab, the new number displays for you to select the next time.