| The Vocera Edge Clinical Manager User Guide for Administrators | |
Because each facility has unique clinical workflows and procedures, a Vocera Edge project team works with the hospital to implement the Vocera Edge System in each hospital environment.
The team works with the hospital’s clinical, pharmacy, laboratory, respiratory therapy, and information systems staff to ensure the necessary training, configurations, policies, and procedures are all in place.
The Vocera Edge Positive Patient Identification (PPID) Platform is required for all PPID modules and Vitals and consists of the following components:
Clinical Manager (Optional with the installation of any clinical module)
Platform/Interface Engine
Enterprise Manager (Required for all 4.x Environments. Also a necessity for Vocera Edge Communication applications)
Vocera Edge Handheld
Clinical Manager Reporting Services
Vocera Edge Analytics
The Vocera Edge Clinical Manager runs in the pharmacy and on designated workstations in various care areas throughout the hospital where clinicians are using the system. Users can perform many activities, depending upon their individual roles and privileges within the system. The Clinical Manager is optional for those sites interested in installing any of the following clinical modules:
Medication Administration
Care Interventions
Specimen Collection
Infant Care
Clinical Communications
The Vocera Edge Clinical Manager is used by various hospital personnel to perform some of the following tasks:
Pharmacists have access to update the hospital formulary, maintain other pharmacy-related configurations and view patient information.
Caregivers can assign patients, run reports or chart medication administrations on the online MAR.
Caregivers can view, edit, and print MARs.
Management can run statistical reports, view patient information and see system configurations.
IT personnel can configure settings, prompts and interventions for all modules in the Vocera Edge System.
Lab personnel can collect lab orders and print specimen labels.
Caregivers can collect and label human milk from mothers to ensure that the correct human milk is matched and administered for feeding.
Hospital staff can call or text one another using the fully integrated communications tool with or without VoIP capabilities.
The Vocera Edge Platform is required for use on any of the system modules. The platform contains the Vocera Edge Clinical Manager for centralized management of all clinical rules and content, management of core system configurations, and reporting services. The Vocera Edge Platform contains both inbound and outbound interface engines.
The Enterprise Manager is a required application for all 4.x environments. It is a tool that provides greater flexibility in assigning caregivers and patients. You will use the Enterprise Manager to manage the relationship between the hospital, care role, and the patient.
The Enterprise Manager also allows you to:
Create and manage user information/permissions and contacts
Manage user extensions
Configure the organization structure, including organization types (i.e. unit) and organization units (i.e. 3rd Floor) across multiple facilities
Configure the clinical attributes, including care roles and clinical profiles
Manage settings for system security, messaging and voice
Manage devices
View patient information
Add multi-facility configuration
Vocera Edge includes an Apple iPod tap® (16GB/32GB) or an iPhone. Please refer to the iOS Compatibility Matrix located on the client portal for recommended Vocera Edge iOS devices.
Softscan
Vocera Edge is recommending our Softscan technology that enables the camera to scan badges and medications.
Handheld Workflow
The Vocera Edge System requires the caregiver to scan a unique user ID barcode (typically found on the caregiver's name badge) to log into the system, complete the med pass and/or other workflows for each patient, and document and “sign” the information, providing enhanced security and accountability for the process.
By scanning barcodes on patient wristbands, medications and caregiver badges, caregivers can quickly and easily check medication accuracy at the bedside; lab personnel can accurately scan specimens and document collection; caregivers can match infant formulas to the correct baby and more.
Caregivers can also document pertinent information, such as vital signs, IV rate flow, and reasons for alert overrides. The handheld wirelessly links to the Vocera Edge server for real-time updates and charting.
Vocera Edge Application Uses
Depending on how the hospital sets up the Vocera Edge System, it can streamline a variety of reporting and communication needs. For example, the Vocera Edge application can:
Initiate and document workflows
Initiate vital readings and record vital patient data
Document override reasons for deviations on a med pass
Document injection sites
Send messages to the pharmacy
Print MARs or other reports for physicians and caregivers
Assist phlebotomists with correct labeling of specimen collection tubes at the bedside
Caregivers can perform patient care activities such as vitals, I/O, nursing hourly rounds, skin assessments, evaluating fall risk, capturing pain information, and more