Holding and Releasing the Call Hold

You can put a caller on hold and reconnect on the badge and Vocera smartphone.

When a call is on hold, you can press the Call button, call another badge or phone, send a message, or give the Genie any other authorized command when the Genie answers.

Putting a badge call on hold

To put a badge call on hold:

  1. Press the Hold/DND button on the top of the badge.

    The indicator light on the Hold/DND button blinks.

Reconnecting to a call on hold

To reconnect to a call on hold:

  1. Press the Hold/DND button again.

    On the badge of the caller who put the call on hold, the indicator light LED goes back to green from amber.