Software and Configuration Requirements

Your Vocera system must meet certain software and configuration requirements to access the Genie from a phone.

The requirements are:

• The Vocera Telephony Solution Software must be installed on your system.
• The Vocera system must have a license key that allows users to access the Genie from a phone.

• The users must be members of groups that have been granted the following permission:

  • Access Vocera Anywhere Using Caller ID
  Note: Caller ID is supported only when your Vocera system has a digital or IP connection to the PBX, you have selected an ISDN or SIP signaling protocol, and Calling and Called Party Information is enabled on the PBX.

• User profiles must be enabled for Vocera Access Anywhere and must be properly configured with phone numbers or a phone password to allow authentication.

  Only a system administrator can enable your user profile for Vocera Access Anywhere. However, you can use the User Console to set your phone numbers and phone password. For more information, refer to Vocera Voice Server User Console Guide.