In addition to voice commands that are not supported by a phone, there are other limitations
to Vocera functionality when you access the Genie from a phone:
- To receive a call on your phone that would normally be received on your
badge, you must have forwarding enabled in your Vocera user profile.
- When you receive a call on your phone, you cannot access the Genie to perform Vocera
commands, such as transferring the call to another user.
- You cannot receive calls made to a group you belong to even if forwarding
is enabled for the group.
- Although you can use a phone to access the Genie to initiate a broadcast, you cannot
receive a broadcast on the phone.
- You cannot participate in push-to-talk conference groups. However, you
can use voice commands to join or leave a conference, find out what
conference you are in, and find out who is in your conference or any
conference.
- You cannot initiate an emergency broadcast by pressing the 1 key twice.
- You cannot put your phone in Do Not Disturb mode.
- You can press keys on your phone to send DTMF tones to navigate IVR trees, but the 1 and
2 keys cannot be used for touch-tone responses because they are used as Yes and No
buttons. You cannot put the phone in touch tone mode to say touch-tone responses.
