Account Settings - General

The General settings configure the Vocera Clinical Workflow Engine environment.

Setting Description
Mirth output directory path The location of the output directory that the Mirth HL7 parser uses. If this setting is changed, the Vocera Message Generator service must be restarted.
Patient Search Criteria Whether the patient search is based on patient name and date of birth or on the patient ID number.
Escalation Rule At Unit Level Whether to enable different escalation rule settings in individual hospital units. If cleared, only one set of rules governs all hospital units.
Alert Level Setting At Unit Level

Whether to enable different alarm level settings in individual hospital units. If cleared, only one set of rules governs all hospital units.

Day Night Ring Tone Whether to allow different ring tones and volumes to be set up for day and night shifts.
Highest Priority Alarm The highest alarm priority that can be generated from CWE. The default is 1.
Bed Last Activity Supported Whether last bed activity information is provided.
Escalation Check Interval

The time interval for the escalation, measured in seconds.

If this setting is changed, the Vocera Alarm Escalator service must be restarted.

Vital Patient Drop Whether to drop patient information from a bed for which no alarm has been received for a defined amount of time.
Vital Staff Drop Whether to drop the staff assignment for the bed if the Vital Patient Drop time interval has been reached.
Ignore Telemetry Suffix If a bed is a telemetry bed, ignore the * suffix.
Time Zone The time zone setting for the server and handheld devices.
Acknowledge Previous Alerts from Same Beds Acknowledgements for a particular level acknowledge all previous alarms for that bed for that particular level of alarm.
Acknowledge Previous Lower Level Alerts from Same Beds Allows alarms of the current or lower criticality level to be acknowledged when a given alarm is acknowledged.
Night Shift Time The start time and end time of the night shift. This determines when the night shift ring tone and volume are to be used.