Configuring CWE Using the CWE Console |
Workflow rules define the escalation tree for when the primary nurse does not respond to an alarm.
If the primary nurse does not respond in the expected manner (such as acknowledge the alarm, escalate the alarm, or call back) within the predefined timeframe, the system starts escalating alarms from sequence 1 and proceeds up the sequence tree until the last defined sequence is reached, with each step being executed with a delay equal to the Response Time set. If the alarm is responded to by any receiver at any point during this escalation process, the server stops executing the escalation tree.
Workflow rules can be defined for an entire site, an individual unit, a specified alarm reason, or a specific alarm level.