Enabling Callback Numbers for Beds

To enable the use of callback numbers for beds, you must edit the callback configuration file.

Locate the folder in which you have installed Vocera Clinical Workflow Engine, and navigate to the Vocera Nurse Call Connector/Config/Normalizer subfolder.
Edit the file 5TapCallback.

Navigate to the second <entry> definition in this file, which looks like this:

<entry>
    <format>$Callback</format>
    <node>
        <input>$AlarmReason</input>
        <pattern>.*</pattern>
        <variables>$*</variables>
            <node>
                <input>20001345</input>
                <pattern>.*</pattern>
                <variables>$Callback</variables>
            </node>
    </node>
</entry>

Remove the phone number in the second <input> definition (in the above example, this is 20001345).
Save and exit the file.

When this callback phone number entry is removed, Vocera Clinical Workflow Engine uses the callback phone number associated with the bed.