Address Book Activity

[Data Source: Voice Server, VCS] Shows the total calls made to an Address Book entry. Use the information to find the entries that received the most number of calls. You can also use this information to determine unused entries and remove it from the system.

The information displayed on the screen is determined based on the filters that you apply. The available filters are:

Table 1. Filters
Filter Name Filter Description
Date Range The date range to include in the results. By default, the value is the current date; however, you can select from a list of options. For example, you can select the option "Last 7 days" or "Last 30 days."
Facilities

Used to filter data based on Address Book facilities (common facility name) specified while mapping Vocera Voice Server Address Book Site and Engage Facility.

Flag Used to filter Address Book of Vocera Voice Server based on active or inactive state.

Use this report to generate the address book entries that are active or inactive. Using this report, you can determine the address book entries that are frequently used. You can also determine the entries that were not used at all.

The following figure shows a page from an Address Book Activity report.



Note: The value N/A displayed in the Times Used field indicates that the Address Book Entry was not used during the specified date range.