Installing Vocera Analytics Suite on the Analytics Server

Install the Vocera Analytics Suite to use the dashboards and reports functionality in the Analytics Server.

Prerequisites

Antivirus must be turned off.
Note:
If antivirus is enabled, the service monitor service will be unstable or missing altogether. This behavior is due to NSSM.exe quarantined by antivirus.
Vocera Analytics setup executable programs must be whitelisted.
Internet Explorer 11 Web Browser (latest update) on Windows Server 2016 using Document Mode 10 or higher must be installed.
Note: It may be necessary to add specific URLs for Vocera Analytics to the Compatibility View, depending on the specific security policies implemented at your site.
Java-enabled Web browser with Active Scripting for Public must be turned on.
Ports 9443 and 9445 should be open and should not be blocked.
To install Vocera Analytics agent, you would need administrator privileges.
To configure Vocera Analytics with Voice Server as source, you would need Voice Admin Console administrator credentials.
SSH access to Engage Appliance must be granted.
From Vocera Analytics Server you would need an SSH connection to Engage appliance.
Run Dimension Loader from the active Visualization Server.

Important: Do not install Crystal Reports Server on the same machine as Vocera Analytics Server. Vocera Analytics Server is not certified to work on computers that has Crystal Reports Server installed.

Note: It is not necessary to install the agent on the Vocera Messaging Platform Server as the agent installed on Vocera Analytics Server establishes a remote SQL connection to the VMP database.

To install the Vocera Analytics Suite on the Vocera Analytics Server, perform the following tasks:

Right-click VASuite.exe> Run as administrator.

The installer is launched, and the installer Welcome to the InstallShield Wizard for Vocera Analytics Suite 1.0.0 screen appears.
Click Next.
The License Agreement screen appears.
Select I accept the terms in the license agreement after you have read the license agreement.
Note: Click Print if you want to print the license agreement.
Click Next.
The Select Install Drive and IP address screen appears.

The default IP address of the system is displayed.
Browse to the IP address that you want to use, to change the IP address.
The default installation drive is C.
Browse to the drive that you want to use, to change the installation drive.
Note: The installer logs are stored in the following location: <Vocera Analytics Install Drive>:\InstallLogs-Vocera\VoceraAnalytics\<version>.
For example, if Vocera Analytics is installed on C drive, the installer logs are located at: C:\InstallLogs-Vocera\VoceraAnalytics\1.0.

Note: If you select a drive less than 500 GB of disk space a warning message is displayed. However, you can continue the installation if the required disk space is available.
Click Next.
The Enter Database User Credentials screen appears.
Enter the database password and confirm the password in the respective fields.
Click Next.
The Ready to Install screen appears.
Click Install.
The Installing Vocera Analytics Suite 1.0.0 window appears. Do not close any installer windows that appear during installation.
Click Finish.
The InstallShield Wizard Completed screen appears.

After the installation, the Monitoring Services opens on your default web browser.

Note: After Vocera Analytics Suite installation is complete, a Vocera Analytics desktop icon is automatically created on your desktop. Use the desktop icon to access Monitoring Services.

Using services.msc, validate that Vocera Analytics is installed successfully and check if the service monitor and MySQL services are installed and running.
Note: The service monitor installed on this Vocera Analytics server is the master service monitor.

The following screenshots display the service monitor and MySQL services running on the Visualization Server.

Note: Without the license, you would not be able to login to the service monitor browser.
Copy the Vocera Analytics license to the <InstallDrive>/VoceraAnalytics/License folder.
To access Monitoring services, launch the ServiceMonitor Dashboard shortcut icon from Vocera Analytics Server desktop.
Browse to the spark-defaults.conf file located at: <Vocera Analytics Install Drive>:\VoceraAnalytics\AnalyticsServer\conf

In the spark-defaults.conf file, ensure that the Spark.local.dir path is updated to the drive where Vocera Analytics is configured. For example, if Vocera Analytics is configured on D:/temp/spark drive, update the Spark.local.dir path to D:/temp/spark.

The following screenshot displays the spark-defaults.conf file.

The Vocera Analytics Suite installs the Vocera Auto Send Logs (ASL) tool on the Vocera Analytics server, but it does not configure ASL to run as a scheduled task. Vocera recommends scheduling a task for ASL on all Vocera Analytics deployments. For information on scheduling a task to run ASL, refer to Vocera Auto Send Logs .