Backing Up Status Files and Checkpoint Data

Before uninstalling Vocera Analytics, status files and checkpoint data must be backed up. This ensures that after reinstalling Vocera Analytics, data starts flowing from the last checkpoint. This also avoids any duplicate data.

Backing up Status Files in Vocera Messaging Platform and Vocera Engage

1. Log into the Vocera Analytics Server computer with administrator privileges.
2. Navigate to VA_HOME\VoceraAnalytics\Agent\Flume\flume-status to locate the status files of Vocera Messaging Platform and Vocera Engage.
   The flume-status folder opens and displays all status files.
3. Take a backup of all status files present in the directory.

Backing up Status Files in Voice Server

4. Login to the Voice Server with administrator privileges.
5. Navigate to VA_HOME\VoceraAnalytics\Agent\Flume\flume-status to locate the status files of Voice Server.
6. Take a backup of all status files present in the directory.
   Note:

   In case of Voice Server cluster, ensure that you backup status files in all Voice Servers.