Understanding a Vocera Voice Group Sync Adapter Configuration

The Vocera Voice Group Sync Adapter is used to synchronize the users and groups in Vocera Platform and the external Voice Server.

This Vocera Voice Group Sync Adapter is one part of the solution that synchronizes assignments from external assignment management systems with the Vocera Voice Server groups. The communication with the Vocera Voice Server is handled by the Vocera Administration Interface (VAI). Notification of changes to Groups on the Vocera Voice Server is handled via the Voice Server Interface (VSI).

Adapters send information to and receive information from Vocera, as well as monitor and collect data. Each adapter is configured to allow the Vocera appliance to communicate with a specific type of resource and any devices that resource may control.

When the Vocera Voice Group Sync Adapter is started, the adapter connects to the Vocera Voice Server via the Vocera Administration Interface (VAI). Once connected, the users and groups are synchronized. If there is a disconnection between the adapter and the Vocera Voice Server, an audit event is created and the adapter attempts to reconnect periodically until the connection is established or the adapter is disabled. Upon re-establishing the connection, the users and groups are synchronized. Additionally, the users and groups can be synchronized on-demand via the sidebar button in the Vocera Voice Group Sync Adapter. Group memberships are then maintained via subscription messages from Vocera Platform or updates via VSI. Note that the VAI version can be changed through the Vocera adapter configuration if required.

During the synchronization process, updates are not processed. They are queued, and then processed once the synchronization process has completed. After a failover event, the import process that occurs will be delayed by one hour.

After the users and groups have been synchronized then the memberships of the groups are updated, via subscription messages from Vocera Platform when Vocera is the source, or via VSI when the Vocera Voice Server is the source. When users are added or removed from source groups, the users are added or removed from copy groups. If the user or group is unknown to the copy, the copy does not change.