Reset the connection between Vocera Platform and Rauland-Borg to re-synchronize the assignment data.
The Vocera ResponderSync Subscriber Adapter provides a reset option to clear the cache and reconnect with the Rauland-Borg system. This allows the staff assignments in the Vocera Platform ResponderSync database to be re-synchronized with the Rauland-Borg staff assignment service.
The reset option is configured with a five minute timeout to allow the re-synchronization to complete. If a user tries to reset during this timeout, a message displays the amount of time to wait to reset again.
Select Reset in the Additional ResponderSync Actions sidebar in the Vocera ResponderSync Subscriber Adapter to initiate the re-synchronization.
