Synchronizing Users and Groups

Periodically the Vocera LDAP Adapter synchronizes Vocera Platform users and groups with the users and groups on the LDAP server.

The Vocera LDAP Adapter searches the LDAP server for new or changed data by default every three minutes from the time the adapter is started.

The first search returns all LDAP users and groups, but the following searches return only users and groups that are new or changed since the last search. During synchronization, new users and groups will be linked to a selected site (see Configuring a Vocera LDAP Adapter to view Site field configuration details). Please note that existing users will not be linked to the selected site if they are already linked to a different site.

When synchronizing, the LDAP Group search occurs first, followed by the LDAP Users search, then the Users are created and updated, and finally the Group memberships are updated in Vocera Platform. Users without group membership are not synchronized; they are deactivated and cannot log into the system.

This synchronization process can be restarted without restarting the Vocera LDAP Adapter. Restarting the synchronization clears the search and timer, then restarts the timer and synchronization process. Depending on the number of users, this process may take a significant amount of time because all the LDAP data is re-uploaded and processed.

Select Resynchronize Users and Groups in Additional Actions, as shown below.

Warning: The Resynchronize Users and Groups button will require a significant amount of time to process. Pressing this button uploads all user and group information from the LDAP server, which is then read and updated in Vocera Platform.

The synchronization initiates as shown in the message below.

An error message displays if the Vocera LDAP Adapter is not active. Restart the adapter, and allow the users and groups to be synchronized.