Integrating Incoming WCTP with Vocera Platform

An Vocera Incoming WCTP Adapter integration requires storing the originating system alert in Vocera Platform datasets for use in rules and workflows.

The Vocera Incoming WCTP Adapter has the unique ability to process alerts and store responses dynamically. These responses can be used later in rules to send messages with response options.

The multiple choice response (MCR) matching behavior is controlled by the alerts and responses stored in Vocera datasets. See Multiple Choice Response (MCR) Matching for information about how an external alerting system's multiple arbitrary responses can be handled.