Enabling Instant Messaging on Cisco Jabber

Cisco Jabber is a unified communications application that provides presence and instant messaging capabilities. Jabber enables the Vocera Vina mobile application to utilize these capabilities within the appliance.

To enable Cisco Jabber instant messaging, login to the Cisco Unified CM IM and Presence Console.
  1. Select the Messaging tab to expand the drop down menu.

  2. Select Settings from the drop down menu.

  3. Check the Enable instant messaging checkbox.

  4. Checking (or unchecking) this checkbox will prompt a menu notifying the user the changes will not take effect until the XCP Router service is restarted. Select OK and then select Save. After a restart, instant messaging will be enabled for CUCM.