Enabling Extension Mobility for the Device

  1. Select Bulk Administration in the navigation menu, then select Phones > Phone Template from the drop-down menus.

  2. Use the query fields in the Phone panel to search for a template.

  3. Select the Phone template.

  4. Ensure Device Mobility Mode is set to Default or On for each phone configuration's Device Information.

  5. Select Enable Extension Mobility in Extension Information.