Adding Vocera Platform to the List of IP Phone Services

Complete the fields in the Service Information window precisely as described.

  1. Select Device in the navigation menu, then select Device Settings > Phone Services from the drop-down menus, as shown below.
  2. Select Add New on the Find and List IP Phone Services page.
  3. Enter Vocera Platform in the Service Name field.

  4. Enter Vocera Platform in the ASCII Service Name field.

  5. Specify a workflow page to be the phone's default workflow, or specify the root URL for workflows (http://{IP}/ei/w/) in order to use the default workflow that is set in the General Settings of the Admin Console. Use the Service URL field to specify a workflow page to be the phone's default, rather than use the organization's default workflow.
    • The URL must be in the format http://{IP}/ei/w/ where {IP} is the IP address for Vocera Platform. This URL will direct the end user to the default workflow that is set in the Admin Console to be the organization's default workflow when Vocera Platform is accessed from the phone's Services.
    • To direct the end user to a workflow page other than the default, include a workflow name at the end of the URL. The URL must be in the format http://{IP}/ei/w/{WorkflowName} where {WorkflowName} is the name of the desired workflow.

    The example below displays the Service URL for a default workflow.

  6. Leave the default XML Service setting in the Service Category field.

  7. Leave the default Standard IP Phone Service setting in the Service Type field.

  8. Select the Enable checkbox.

  9. Select the Enterprise Subscription checkbox to enable Vocera Platform on all Cisco phones. If Enterprise Subscription is not selected, the Vocera Platform needs to be added as a service on each individual phone.