Create Matching User Accounts in Vocera Platform

Each Cisco Extension Mobility end user must have a matching user account in the Vocera Platform. The login credentials in both the Vocera Platform and Cisco Extension Mobility end user accounts must be exactly the same, including case sensitivity.

You can use the bulk import of users feature (described in Security in the Vocera Platform Administration Guide) to create matching user accounts in the Vocera Platform for multiple Cisco accounts. If you do not wish to import a list of users or have only a few users to add to the system, you will create each new user account separately.

Cisco Extension Mobility will not function if a Default User is set in Vocera Platform. When a default user is selected, those user settings override the individual user's settings, thereby replacing the Extension Mobility configuration.

For the Vocera Platform to function with Cisco Extension Mobility, each Vocera Platform user account must have the security policy item PIN Authentication Bypass for Cisco Phones enabled. This is accomplished by associating the security policy item to a role, and adding the user to a group that has that role assigned. For more information, see Security in the Vocera Platform Administration Guide.