Understanding a Vocera Assignment Group Sync Adapter Configuration

Configure a Vocera Assignment Group Sync Adapter in the Vocera Platform Web Console to allow communication between the external Assignment Group Sync system and the Vocera Platform.

Adapters send information to and receive information from the Vocera Platform, as well as monitor and collect data. Each adapter is configured to allow the Vocera Platform to communicate with a specific type of resource and any devices that resource may control. For example, the Vocera Assignment Group Sync Adapter is used to map assignments to groups (and groups to assignments) in the Vocera Platform.

The Vocera Assignment Group Sync Adapter transforms assignments received from an external assignment system to Vocera Platform groups which can be utilized by the Vocera Voice Server. In the absence of an external assignment system, the transformation from groups received from the Vocera Voice Server to assignments on the Vocera Platform allows for proper routing of alerts and messages to the appropriate caregivers.

See Understanding Vocera Care Team Sync Integration for additional system integration information.