Accessing the Genie by calling the Guest Access number at another site

You can access the Genie by calling the Guest Access number at another site.

To access the Genie, perform the following steps:
  1. Call the Guest Access number at another site, using any phone.

    The Genie says, "Good morning. Say the full name of the person or group you want to reach or enter an extension."

  2. Press the star (*) key.

    The Genie switches to direct access mode.

  3. If the Genie prompts you to say or spell your first and last name, connect to your home site by saying this command:

    Connect to Site.

    Note: Replace Site with the actual name of your home site.

    The Genie prompts you to say or spell your first and last name.

  4. Say or spell your "first and last name."

    The Genie prompts you to enter your phone password followed by the pound sign (#).

  5. Enter your phone password followed by the pound sign (#).

    You must enter the password using the keypad; you cannot say it. The phone password must be between five and 15 characters, and it may contain letters or numbers. If your password contains letters, type the corresponding numeric keys on your phone's keypad. Do not enter your regular Vocera password that you use to log into the User Console.

  6. After you enter your phone password, you are prompted by the Genie. Say any of the supported commands.
    Note: When you access the Genie from a phone, Vocera is not aware of your location. If you want to call people at other sites, you must first connect to that site.