Supervised Conferencing

You can speak to a new person before adding him or her to a three-way conference call or, as an alternative, you can switch between the new person and a call in progress.

The following table summarizes your conference call options.

Action Recommended Voice Commands
Initiate a conference call Conference James Madison and Mary Lamb.
Add another party to a call (unsupervised method)
  1. Press the Hold/DND button to put your call on hold.
  2. Press the Call button to summon the Genie and say: Invite Robin Hood.
Add another party to a call (supervised method)
  1. Press the Hold/DND button to put your call on hold.
  2. Press the Call button to summon the Genie and say: Call Robin Hood. Your device connects to the new party.
  3. After speaking with the new party, press the Hold/DND button. When the Genie asks if you want to conference the parties, do either or the following:
    • Answer "Yes" to create a three-way conference call between you and the other two parties.

    • Answer "No" to place the new party on hold while you speak with the original caller.

Switch between an active call and a call on hold Press the Hold/DND button.
End a conversation and return to the other party Press the Call button while talking to the person you want to disconnect.