Using Vocera Access Anywhere / Commands Not Supported From a Phone |
In addition to voice commands that are not supported by a phone, there are other limitations to Vocera functionality when you access the Genie from a phone:
To receive a call on your phone that would normally be received on your badge, you must have forwarding enabled in your Vocera user profile.
When you receive a call on your phone, you cannot access the Genie to perform Vocera commands, such as transferring the call to another user.
You cannot receive calls made to a group you belong to even if forwarding is enabled for the group.
Although you can use a phone to access the Genie to initiate a broadcast, you cannot receive a broadcast on the phone.
You cannot participate in push-to-talk conference groups. However, you can use voice commands to join or leave a conference, find out what conference you are in, and find out who is in your conference or any conference.
You cannot initiate an emergency broadcast by pressing the 1 key twice.
You cannot put your phone in Do Not Disturb mode.
You can press keys on your phone to send DTMF tones to navigate IVR trees, but the 1 and 2 keys cannot be used for touch tone responses because they are used as Yes and No buttons. You cannot put the phone in touch tone mode to say touchtone responses.