Commands / Advanced Commands |
The broadcast feature lets you send a message from the badge to entire group.
Broadcasting is different from calling a group:
Broadcasting—Simultaneously contacts everyone in a group who is online and available. Broadcast is not recorded for members who are offline or unavailable.
Calling—A group connects you to the first available member in a group.
Recipients of a broadcast may cancel it by pressing the Call button during the broadcast. Recipients may also respond to everyone in the broadcast group by pressing and holding the Call button before the broadcast ends.
The following table summarizes the commands you use to communicate in a broadcast:
Action | Recommended Commands |
---|---|
Initiate a broadcast to a group |
Broadcast to Tech Support. |
Initiate an urgent broadcast to a group |
Urgently broadcast to Tech Support. * |
Initiate an urgent broadcast to the emergency broadcast group |
Double-click the Call button. |
Initiate an urgent broadcast to the emergency broadcast group |
Press and hold the Hold/DND button. |
Initiate an urgent broadcast to the emergency broadcast group |
Not supported |
Initiate an urgent broadcast to the emergency broadcast group |
Double-tap Call. |
Cancel a broadcast |
Press the Call button while listening to the broadcast. Choose the Vocera Call Button command while listening to the broadcast. Tap End Call while listening to the broadcast. |
Reply to everyone |
Not supported
|
You cannot initiate a broadcast to a group that is already receiving one. The Genie prevents you from starting the second broadcast, but it allows you to join the broadcast in progress (if you are a member of that group), or it tells you to try later (if you are not a member of that group). An urgent broadcast to a group that is already receiving a broadcast will always break in.
If you are already listening to one broadcast when someone attempts to include you in another broadcast, you receive the call waiting tone. Similarly, you receive the call waiting tone when someone calls you while you are receiving a broadcast. For more information, refer to Call Waiting.