Sending a Message from the VMP Web Console

You can use the VMP Web Console to send a message to any user or Distribution List.

Note: If the message has more than 50 recipients, it is defined to be a Mass Notification. See Creating a Mass Notification for details.
  1. Open the VMP Web Console from your Web browser.
  2. Select the Message icon and click the Compose icon .
  3. To use a message Template, select it from the Templates list. If no Templates are available, or if you do not want to use a Template, select New Text.
  4. To add one or more message recipients, either type the recipient name in the To: field, or click to select a Distribution List or user recipient.
  5. If you have clicked , in the Select Recipients dialog box, select the checkboxes of the users and Distribution Lists to include as recipients in the filter. Click to add these recipients.

    To remove recipients from the recipient list, click . To remove all recipients, click .

  6. If your message has a subject, type the subject in the Subject field.
  7. Click Priority to specify a priority for the message. Select one of Normal, High, or Urgent. The following table lists the notifications sent for each priority:
    Priority Notifications in VCS app
    Normal Single ring and vibration
    High Multiple rings and vibrations
    Urgent Multiple rings (overriding user's volume setting) and vibrations
    Important: On some devices, messages sent with High or Urgent priority may be spoken out loud to some recipients. Sending confidential patient health information with either of these priorities may violate privacy regulations.
  8. Do one of the following:
    1. To send a text message, type the message text in the field at the bottom of the screen and click Send.
    2. To send a photo, click Attach Media and select the image that you want to send.
    3. To create a message that requires a response, click Responses. This displays the interface for sending a message that requires a response. See Sending a Message That Requires a Response for more details.