Answering a Call When the Device Is Locked

If your device is using iOS 10 or later, you can answer a call even when the screen is locked.

When you receive a call when your device is locked, a screen appears that displays the name of the caller.

Slide as shown to answer the call. While you are on the call, the screen displays the options that are available to you:

Note: FaceTime is not supported at present.

Tap the Call button to end the call.

To access the standard VCS call answer screen, tap Vocera and unlock your screen.

If you receive a second call when your device is locked, tap Decline to decline the second call, or tap End & Accept to accept the second call and place the first call on hold.

When you finish the second call, the first call is automatically resumed. To interact with this first call, you must unlock your screen and open the VCS app.

Note: If your device is using a version of iOS that is earlier than iOS 10, you must swipe the notification item and then unlock your screen to answer a call.