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Vocera Collaboration Suite Apple iOS User Guide
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About Vocera Collaboration Suite
Getting Started with VCS
Requirements
Server Requirements
VCS Installation
Installing by Email
Installing from the App Store
Reinstalling VCS
The Status Banner
Launching the App
Configuring a Shared Device
Configuring a Personal Device
What Happens When the App is Stopped?
Log In and Log Out
Logging In from a Shared Device
Logging Out
Additional Device Login
User PIN Requirements
Setting Your PIN
Entering Your PIN
Resetting Your PIN
VCS Tutorial
About Profile Options
Updating Your Profile Picture
Keyboard Accessibility Capabilities
The VCS Modules
Accessing Modules
Secure Messages
The Secure Messages Screen
Sending a Message
Sending a Message Using a Template
Requesting a Response to a Message
Sending a Notification to an Escalation Distribution List
Mass Notification
Responding to a Message
Viewing Message Details
Adding a User to a Message Conversation
Changing the Message Subject
Notification Details
Message Status Reference
Real-time Situational Awareness
Adding a Patient to a Message Conversation
Handling an Alarm
Viewing Patient Information
Contacting the Care Team
Conversation Request
Photos in Message Conversations
Hiding a Message
Forwarding Messages
Call
About the Call Log
About the Call Screen
Accessing the Genie
Basic Genie Commands
Making a Call
Leaving a Voice Message
Answering a Call
Answering a Call When the Device Is Locked
Putting a Caller on Hold
Ending a Call
Other Call Operations
Calling a Phone Number
Department Names
Roles
Calling a Contact
Calling a Contact Urgently
Calling from the Favorites List
Calling a GAB Entry
Dialing a GAB Entry
Calling a Voice Group
Calling a Voice Group Urgently
Placing a Second Call
Switching Between Calls
Additional Incoming Calls
About Paging
Calling to Return a Page
Starting a Broadcast
Making an Urgent Broadcast
Broadcasting Using the Genie
What You Can Do in a Broadcast
Summoning Emergency Help
Using Instant Conferences
Calls or Messages from the Call Log
Audio Mode
Additional Genie Capabilities
About Genie Training
Contacts
The Contacts Screen
Contact Details and Communication Methods
Contact Searching
Searching the Contacts Screen
Finding a Contact in a Group
About Favorites
Adding a Favorite
Removing a Favorite
Sorting Favorites
Displaying Contacts In Sites
Messaging a Contact
Patients
Schedule
Viewing Your Schedules
On-Call
Modifying Your On-Call Status
Modifying Any On-Call Status
Content
Viewing and Managing Content
New Content Notifications
Help
Other VCS Features
Do Not Disturb
Do Not Disturb for Text
Do Not Disturb for Call
Setting Do Not Disturb
Using a Badge in Dual Mode
VCS Access While Off-Network
Call Forwarding
Starting Call Forwarding
Stopping Call Forwarding
Missed Call Notifications
Cellular Call Functionality
Notification Behavior on Apple iOS Devices
Notification Behavior When Receiving Messages
Notification Behavior When Receiving Calls
VCS and the Apple Watch
The New Message Count
Messages and the Inbox View
Do Not Disturb
Call Answer
Panic Calls
Legal Notices
Download PDF Documentation
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