No changes to existing features in this release.

No changes to existing features in this release.

• Call type information now obtained from server.

  Previous versions of VCS interpreted the call records to determine the types of calls placed during a login session. VCS version 3.4 now directly uses the call type information that the Vocera Voice Server supplies.

  Some call types made prior to upgrading the Vocera Voice Server to version 5.3 that appear in the VCS call log may not correspond exactly to the types of calls that you have placed. Calls made after upgrading to Vocera Voice Server version 5.3 are correctly displayed.

• SSL certificate is required if your site has iOS devices.

  VCS version 3.4 requires an SSL certificate to be installed on your VMP Server if you have devices in your environment that use the iOS operating system. If you do not currently have an SSL certificate on your server, you must:

  • Install an SSL certificate on your VMP Server.
  • Restart the Vocera Data Exchange service on the computer on which the VMP Server is running.
  • Require each VCS user to re-register the application. To re-register the application, device users must log out and log back in again, unless your environment uses registration keys to register users. If you use registration keys, you must send a new registration key by email to re-register each user.

Enterprise Devices are those on which Vocera does extensive device performance testing for voice quality and wireless connectivity. They are recommended for use in an enterprise environment.

• Zebra TC51-HC OS 6.0
• Zebra MC40-HC Rev C Android OS 4.4.4 and later
• Spectralink PivotSC (8744) Android OS 5.1 and later

These devices or OS versions meet the minimum specifications for our product. Quality of experience may vary based on manufacturer and device model. Vocera support for these devices is on a reasonable effort basis.

• Android OS 4.4 and later

Vocera recommends that you do not upgrade to a new OS version until it has been validated to work correctly with Vocera Collaboration Suite. You will receive a tech alert bulletin when a new version is validated.

No new features in this release.

No new features in this release.

The following dependencies exist:

• Features marked with an asterisk * require Vocera Messaging Platform version 5.3.

• Features marked with two asterisks ** require Vocera Voice Server version 5.3.

• * Multiple Engage servers now supported.

  The VMP Server can now be integrated with multiple Engage servers. This enables you to obtain patient information from multiple sites.

• * Communication with Android devices now uses FCM.

  The VMP Server now uses Firebase Cloud Messaging (FCM) instead of Google Cloud Messaging (GCM) to communicate with Android devices.

  Important: If you are using VCS on Android devices, you must upgrade your VMP Server to version 5.3 before April 2019, as the GCM service is scheduled to end at that time.

• * ** Call log is now persistent.

  In previous versions of VCS, the app kept a log of the calls you made and received in the current login session only. In this release, the Vocera Voice Server retains the call log for use in all subsequent login sessions. This call log is available both when you have Wi-Fi access and when you are off-campus and accessing VCS through your cellular network. The log distinguishes between calls made and received. Outside numbers and extensions are displayed.

• You can now log out from a personal device.

  If you have specified that your device is to be registered as a personal device, you can now log out from VCS. When you log back in, your username is preloaded into the Username field in the login screen.

• * ** Voice reminders now easier to access.

  The VCS call log now distinguishes between voicemail and voice reminders. This makes it easier to access any voice reminders that you receive.

• New pager-like ringtones available.

  New ringtones are now available that sound more like pagers and can be clearly heard in a noisy environment.

  Important: Older versions of the Android client do not support the new ringtones. You must upgrade your VCS app to use the new ringtones.

• * Minimum volume level for ringtones for urgent messages can be configured.

  The VMP Server can now specify the minimum volume level for urgent ringtones.

• * Tone now provided for voicemail, voice reminders, and missed calls.

  The tone that you specify as the Other tone in the profile options is now used for voicemail, voice reminders, and missed calls, as well as for forwarded messages, changes in On-Call status, and new Content.

• * Administrator-specified ringtones now can be provided.

  A system administrator can now specify that all VCS users in your environment must use server-specified ringtones and vibration patterns. The administrator can also specify that only shared devices must use server-specified ringtones and vibration patterns.

• Presence and availability now displayed in message recipients, conversations, and participants lists.

  When you create a new message, you can see whether a message recipient is available, unavailable, or in a Do Not Disturb state. Also, you can view the presence and availability of any person in a conversation. These capabilities enable you to determine whether someone can immediately continue the conversation.

• * ** Unheard voicemail count now displayed on Call Log icon.

  If you have unheard voicemail messages, a count of the number of unheard messages is displayed on the Call Log icon at the bottom of the screen.

• * Server certificate may now be validated on login.

  When you log into your VCS app, if your system administrator has enabled smartphone authentication by certificate on the VMP Server, the login sequence includes a validation step that checks whether your VMP Server has a valid server certificate. If there is no valid certificate, the login fails in this case.

• * MDM deployment now supported.

  If your environment uses a Mobile Device Management (MDM) implementation to deploy to your devices, you can now configure VCS to use it. In this configuration file, you can specify the login type (personal or shared), the VMP Server IP address or domain name, and whether to check for a valid server certificate on first login.

• VCS-16202 - Names containing apostrophes are now searchable.

  User names that contain an apostrophe, such as "O'Brien", are now correctly matched in searches.

• VCS-15390 - App no longer freezes when attempting to deliver a message from a template to on-campus users only when no users available.

  If you are using a message template to create a new message, and the template specifies that messages are to be delivered to on-campus users only, the app no longer freezes if no recipients are available.

• VCS-15713 - Calling an external number using the dialpad no longer fails intermittently.

  If you are using the dialpad to place a call to an external number, the call attempt no longer fails intermittently.

• VCS-15747 - Accessing VCS from a third-party application now does not cause crash (Samsung 8 and 9).

  If you are using a Samsung 8 or Samsung 9 device, and you attempt to access VCS from a third-party application, the app now does not crash.

• VCS-15749 - Accessing VCS from a third-party application using email parameter now behaves as expected.

  If you are using a third-party application to interact with VCS using email as a parameter, the requested screen is now displayed.

• VCS-12576 - Calls received while on another call now appear in the call log.

  If you are in a call and you receive another call, the second call now appears in the call log.