The documentation for
From this online help location, you can download the PDF version of the
This release includes the following important changes.
Previous versions of
This release includes the following new features and functionality.
Real-time situational awareness.
You must be using a supported device and operating system to be able to run
Enterprise Devices are those on which Vocera does extensive device performance testing for voice quality and wireless connectivity. They are recommended for use in an enterprise environment.
These devices meet the minimum specifications for our product. Quality of experience may vary based on manufacturer and device model. Vocera support for these devices is on a reasonable effort basis.
Apple iPhone 5
Apple iPhone 5S
Apple iPhone 5C
Apple iPhone SE
Apple iPhone 6 and 6 Plus
Apple iPhone 6S
Apple iPhone 6S Plus
Apple iPhone 7
Apple iPhone 7 Plus
Apple iPhone 8
Apple iPhone 6S, 7, and 8 models are recommended for an optimal Wi-Fi roaming experience. iPods and iPads are not recommended for use due to poor Wi-Fi roaming performance.
iOS 9.0.1 or later. iOS 10 or later is required to be able to answer calls without unlocking the screen.
Some of the features of
This release includes the following fixes:
VCS-3327 - Phone now no longer keeps ringing after being answered.
In some situations, when you received a call on
VCS-3347 - Screen background color now displayed properly on iPhone X.
If you are using
VCS-3424 - Security profile infinite loop fixed.
If your
VCS-14231 - Calls no longer dropped when "Use VCG for VCS client connection management" option activated
on
If your environment uses connections to multiple
This release includes the following known issues and limitations for versions of the
VCS-3220 - Notification tones are mixed and played at the same time.
If you receive multiple messages with different priorities simultaneously, the notification tones for all of the received message priorities are played.
VCS-3235 - Some Help screens do not scroll properly (iPhone X).
Some onscreen help screens do not scroll properly when running
VCS-3326 - Logout message not heard when
If you log into another device when you are already logged into
VCS-3350 -
If your device is running iOS 10.3.3 or 11.1 with
VCS-12576 - Calls received while on another call do not appear in the call log.
If you are in a call and you receive another call, the second call does not appear in the
call log. This will be fixed in a future release
of
VCS-14398: Care team listing for patient may display wrong availability status color when in Do Not Disturb.
When you are viewing patient information and you tap the Care Team tab to display the care team for a patient, the picture of a care team member that is in Do Not Disturb mode may be enclosed in a red circle, instead of the correct orange. The description of the availability state is always correct, and this color problem does not appear when the care team member is viewed in Contacts.
VCS-14498: The app may be suspended when connected over cellular or in off-campus status.
Under certain conditions, the app may be suspended and not respond to incoming notifications.
Use of