The documentation for Vocera Collaboration Suite version 3.2.0 for Apple iOS is available online:

• Vocera Collaboration Suite Apple iOS User Guide

From this online help location, you can download the PDF version of the VCS 3.2.0 documentation.

Features marked with an asterisk * require Vocera Messaging Platform version 5.2.2.

Features marked with two asterisks ** require Vocera Messaging Platform version 5.2.2 and Vocera Voice Server 5.2.2.

• Background thread removed and Pushkit introduced. **

  This version of Vocera Collaboration Suite now no longer uses a background thread to stay active and now provides support for Pushkit. This provides the following capabilities:

  • Reduced battery consumption both on and off campus.
  • The app can now be woken up if it has been terminated or when new calls and messages arrive.
  • Podcasts and other audio are no longer interrupted.

• Contact information now viewable from list of Escalation Distribution List members.

  If you are in the Contacts screen, and you tap on an Escalation Distribution List to view its members, you can now tap on any member of the displayed list to view contact information for that member.

• On-call status now displayed when viewing On-Call Distribution List contact details.

  If you are in the Contacts screen, and you tap on an On-Call Distribution List, the contact details screen for that list now includes the current on-call status of the list's members.

• Contact status now displayed for Distribution List members.

  When you are viewing the list of members of a Distribution List, contact status information is now provided for each member. In previous releases of Vocera Collaboration Suite, contact status information was provided for group members, but not for Distribution List members.

• Sender and start of VMI message can now be displayed on lock screen. *

  If your system is integrated with a patient monitor, nurse call system, or other system that sends messages using the Vocera Messaging Interface (VMI), the lock screen now displays the sender and the first 50 characters of any message sent through VMI if this capability has been enabled in the VMP Administrator. This enables you to quickly triage and respond to urgent messages.

• The VMP Administrator can now obtain client logs from a device running VCS. *

  This makes it easier for administrators to troubleshoot problems if they occur. When this log retrieval is performed, the VCS user is not notified.

• Messages sent using templates can be set to expire and can be delivered to on-campus users only. *

  If the Vocera administrator has set up message templates, and you create a notification using a template, you can specify that the notification is to expire after a specified period of time. You can also specify that the notification is to be delivered to on-campus users only. This ensures that emergency messages are sent only to people that are available, and that out-of-date emergency messages are not waiting for users when they start a later shift.

This release includes the fixes listed here.

• VCS-3820 - Camera focus now working after Vocera call (iOS 10.3).

  If your device is running iOS 10.3 or later, you make a Vocera call, end it, and then activate the camera on your device, the camera focus now works properly if you have VMP 5.2.2 installed and the "Use VCG for VCS client connection management" option is set in the VMP Administrator.

• VCS-4810 - VCS app no longer interrupts podcasts and music.

  When previous versions of VCS were in use, and you attempted to listen to a podcast or to music, the sound would be interrupted and VCS would sometimes suspend operations. This problem has been fixed in this release.

  Note: For this to work properly, the "Use VCG for VCS client connection management" option must be enabled on the VMP Server.

This release includes the following known issues and limitations for versions of the Vocera Collaboration Suite running on Apple iOS operating systems.

• CRVC-2675 - Notification vibration not playing on Apple Watch when incoming call received.

  If you have paired your iOS device with an Apple Watch, your device screen is off, and you receive an incoming call on VCS, no notification vibration is present on the Apple Watch. This is a known issue with the Apple Watch and is not a VCS defect.

• VCS-3311 - Unable to upgrade to VCS 3.2 from App Store when app running in background (OS 11.1.1).

  If you are running OS 11.1.1, and you attempt to upgrade to VCS 3.2 by tapping the Update button in the App Store while VCS is running in the background, the upgrade will not be completed successfully. You must kill VCS first before the upgrade can be completed. This is due to an issue in the Apple iOS operating system.

• VCS-3326 - Logout message not heard when VCS in background.

  If you log into another device when you are already logged into VCS, the announcement of the user logging onto another device may intermittently not be heard.

• VCS-3347 - Screen background color not displayed properly on iPhone X.

  If you are using VCS on an iPhone X device, the screen background color is not consistent.

• VCS-3350 - VCS termination notification banner not displayed properly when device rebooted (iOS 10.3.3 and 11.1).

  If your device is running iOS 10.3.3 or 11.1 with VCS in the background and you turn the device off, the notification that VCS has been terminated appears very briefly, and also appears when you restart your device.

• VCS-3446 - Message notifications delayed when running iOS 11.0.x with old versions of VMP.

  If your device is running iOS 11.0.x and you are using a version of VMP prior to 5.2.2, you may experience delays of up to 30 seconds when receiving message notifications while off-campus or not connected to a Vocera Voice Server. The audio on the delayed notification may be delayed more than 30 seconds, and will not override any device DND settings you may have enabled. The sent and delivery times may indicate the time you launched the app after receiving the notification, not the time the notification was received. This problem does not occur if you have installed VMP 5.2.2.

• VCS-3627 - No audio when call automatically answered after app is killed (iOS 9 only).

  If your device is running iOS version 9, you kill your VCS app, and you receive an urgent call that is automatically answered, there is no audio on this call. This problem does not appear when using later versions of iOS.

• VCS-3673 - Vocera call may be dropped when leaving and then rejoining WiFi network.

  If you leave your WiFi network and rejoin it, and you receive a Vocera call during that time, there is a small possibility that the call may be dropped. The possibility of this happening is much lower if you are using iOS 10.3.3 or later.

• VCS-3715 - When call received when screen is locked, you may need to tap the Vocera button twice to display the VCS call screen (iOS 10 and later).

  If you answer a call when the screen is locked, tap the Vocera button, and enter your passcode, you must tap the Vocera button again to display the VCS call screen. This is due to a known issue in the Apple iOS operating system affecting iOS version 10 and later.

• VCS-3883 - Termination notice sometimes not displayed when VCS app killed from multitasking screen.

  If you are logged into the VCS app, you press the Home button twice to access the multitasking screen, and kill the VCS app, the application termination notification is sometimes not displayed. This problem has been detected in iOS 10.3.2, and is due to an Apple defect.

• VCS-4041 - Confirmation screen now appears when making external phone call (iOS 10.3).

  If you are using VCS on a device running iOS 10.3 or later, and you make a phone call to an external phone number, a confirmation screen appears, prompting you to confirm whether you want to make this call. This is a requirement that was introduced by Apple in iOS 10.3.

• VCS-12576 - Calls received while on another call do not appear in the call log.

  If you are in a call and you receive another call, the second call does not appear in the call log. This will be fixed in a future release of VCS.

• VCS-14231 - Calls may be dropped when "Use VCG for VCS client connection management" option activated on VMP Server in environment containing multiple Vocera Client Gateway servers.

  If your environment uses connections to multiple Vocera Client Gateway servers, and you activate the "Use VCG for VCS client connection management" option on your VMP Server, existing calls may be dropped. For this reason, we do not recommend the use of this option at this time. This problem will be fixed in version 3.3 of VCS.