The Address Book Template

The Address Book template (addresses-template.xls) lets you create new address book entries.

If you specify a site, it must already exist in the database; the template does not create it. If a row in this data-loading template references a site that does not exist, the row causes a validation error and does not load. Any other rows that successfully validate load properly.

Table 1. Address Book User fields

Field

Maximum Length

Description

Last Name or Place Name, First Name

50

Provide a name for the address book entry as follows:

  • If you are entering contact information for a person, use the Last Name or Place Name and First Name fields to specify the full name of the individual.

  • If you are entering contact information for a place, use the Last Name or Place Name field to specify the name of the organization or place.

The name must start with a letter or digit. It must contain only letters, digits, spaces, apostrophes ('), underscores (_), or dashes (-). No other characters are allowed.

By default, the speech recognition system uses the name you enter to recognize address book entries. If users refer to an address book entry by something other than the name you enter here, provide an Alternate Spoken Name.

Identifying Phrase

100

Optionally use the Identifying Phrase field to enter a description that distinguishes a person or place from another whose name is spelled the same.

For example, if there are two Mary Hills on the system, but one is on the third floor and the other is on the first floor, you might enter Mary Hill in the Main Cafeteria as the Identifying Phrase for one user and for the other.

As a result, when callers ask for Mary Hill, the Genie prompts them, “Do you mean Mary Hill in the Main Cafeteria?” If the caller says “no,” the Genie then prompts, “Do you mean Mary Hill in the North Wing Cafeteria?”

Email Address

40

Optionally enter an Email Address to allow users to send voice messages as an email attachment.

Note: You must also configure the settings on the Email page of the Administration Console to enable this feature.

Phone

75

Optionally provide a phone number for the person or place in the Phone field.

Alternate Spoken Name 1, Alternate Spoken Name 2, Alternate Spoken Name 3

50

Optionally use the Alternate Spoken Names fields to enter variations of the name in your address book.

The name must start with a letter or digit. It must contain only letters, digits, spaces, apostrophes ('), underscores (_), or dashes (-). No other characters are allowed.

  • If users refer to a person or place in various ways, enter each variation in a different field.

    For example, enter Bob Jones and Rob Jones in addition to Robert Jones. Similarly, enter a nickname that the person or place is known by, such as Skip Jones.

  • If people use an acronym or initials to refer to an address book entry, provide them as a series of letters separated by spaces.

    For example, if users refer to Easton Medical Clinic as EMH, enter E M H. Similarly, enter A C Hoyle for A.C. Hoyle.

  • If a name has an unusual or confusing pronunciation, enter a name that is spelled as it is pronounced.

    For example, if the system does not recognize the name Jodie Dougherty, you could enter Jodie Dockerty.

  • If users refer to a person by his or her title, provide the full spelling of the title.

    For example, enter Father Brown instead of Fr. Brown.

Pager

75

Optionally provide a pager number for the person or place in the Pager field.

If you enter a value for this field, any user can issue the “Send a page” voice command to send a numeric page to this address book entry; when the recipient returns the call, it is connected directly to the user's badge.

To identify this pager as a Vocera Messaging Platform pager number, prefix the number with a "w".

Site

50

Use the Site field to specify the home site for the address book. In the Add/Edit Entry dialog box, click the Select button to open the Select Site dialog box, then choose a name from the list and click Finish .

  • If your organization has multiple sites connected to the same Vocera server, choose the home site where users need to access this address book entry. If the entire organization uses this entry, choose Global .

  • If your organization does not have multiple sites, accept the default Global setting. When working in the data-loading template, leave this field blank to accept Global .