|Getting Started / Browser Requirements|
Configure the following Internet Explorer security settings:
Configure the Internet Explorer security level to Medium-low or lower – Otherwise, Internet Explorer prevents the scripts used by the consoles from executing completely. You can configure security settings through Tools > Internet Options > Security in Internet Explorer. See your Internet Explorer documentation for complete information.
Disable the pop-up blocker – Vocera consoles display information in pop-up windows, so disable pop-up blocking in Internet Explorer (that is, configure the browser to allow pop-up windows). Choose Tools > Internet Options > Privacy, and then uncheck the Turn On Pop-Up Blocker box.
If you are using a third-party tool to block pop-ups, refer to the tool’s documentation.
Remove scroll bars from pop-up windows – Pop-up windows may display scroll bars. To remove the scroll bars, choose Tools > Internet Options > Security, and select the Local Intranet zone. Click Custom Level to display the Security Settings dialog box. Enable Allow script-initiated windows without size or position constraints.
If necessary, add the Vocera Voice Server and Vocera Report Server IP addresses to the list of Trusted Sites – The security policy in certain situations may prevent you from setting the Internet Explorer security level for the local intranet below Medium. If Internet Explorer continues to display pop-up windows with scroll bars, follow these steps to configure a trusted site for the Vocera Voice Server:
To add the Vocera Voice Server and Vocera Report Server to the list of trusted sites:
In Internet Explorer, choose Tools > Internet Options. The Internet Options dialog box appears.
Click the Security tab.
Click Trusted Sites.
In the Security Level for this Zone box, set the security level to Medium-low, and click Apply.
Click the Sites button. The Trusted Sites dialog box appears.
Type the IP address of the Vocera Voice Server, and click Add.
Type the IP address of the Vocera Report Server, and click Add.
Click Close to close the Trusted Sites dialog box.
Click OK to close the Internet Options dialog box.
A system administrator can manage the Internet Explorer Trusted Sites for an entire organization using Group Policy Objects (GPOs). .
Do not access a Vocera Voice Web application from the server on which it is running – By default, Windows Server 2008 and Windows Server 2012 ship with Internet Explorer Enhanced Security Configuration enabled, which may display frequent security prompts when you access a Web application from the server on which it is running. Rather than disable Internet Explorer Enhanced Security Configuration on the server, we recommend that you access Vocera Voice Web applications from your desktop or laptop computer.
If your Vocera Voice Server or Vocera Report Server has enabled SSL, configure Internet Explorer to NOT save encrypted pages to disk – If you enable SSL on the Vocera Server or Vocera Report Server, you may need to update the browser security settings for Internet Explorer to make sure the browser does not save encrypted pages to disk. Otherwise, certain pages of the Administration Console, such as the Permission Browser, will not work properly.
To update Internet Explorer security settings for SSL access:
In Internet Explorer, choose Tools > Internet Options > Advanced.
Make sure the Do not save encrypted pages to disk option is checked.