The Integration Messages User Activity, Ordered By Time report provides information about
integration messages received by users, in chronological order.
The generated report data includes:
- Information about the routing and progression of urgent and non-urgent messages
- Details about user message activity, with messages ordered by time
- The elapsed time between message initiation and message termination
- Information about how the message was initiated and the user activity associated
with the call
Figure 1. Integration Messages User Activity, Ordered By Time report