|Web Console Secure Messages / Sending a Message from the VMP Web Console|
You can send a message that requires the recipient to provide a response.
The New Secure Message screen appears.
You can also create a message using a message template. This enables you to send an emergency message quickly. For information on how to send a message using a template, see Sending a Message Using a Template.
When a message recipient is an individual user, the VMP Web Console indicates the user's availability. A green dot next to the user's name indicates that the user is available:
An orange dot next to the user's name indicates that the user is available but is in Do Not Disturb mode.
If a user is unavailable, the user's name is highlighted with a red background, and a banner indicates that the user is unavailable:
If you are sending a message to multiple users, and one or more users are unavailable, the unavailable users are listed first.
Click > to add a recipient.
|Click < to remove a recipient.|
|Click << to remove all recipients.|
One of the following:
See Sending a Message from the VMP Web Console for details on how these priority levels are handled in the VCS app.
Important: On some devices, messages sent with Urgent priority may be spoken out loud to some recipients. Sending confidential patient health information with either of these priorities may violate privacy regulations.
|Notify if no one has responded||
Select this checkbox if you want to be notified when no one has responded within the number of minutes that you specify in the text field. If no one responds to this message during this time period, the Notify Me icon is displayed in the message link:
Specify the time period, in minutes, in which responses to this message are allowed. This time period is indicated on the sent message. Select Custom to specify a time period.
If the communication requires a response, set multiple choice options to help the recipient respond quickly. When you type an option, a new field appears to enable you to type an additional option if necessary. To delete an option that you have created, click the Delete icon: