Sending a Message from the VMP Web Console
You can use the VMP Web Console to send a message to any user or Distribution List.
If the message has more than 50 recipients, it is defined to be a Mass Notification. See About Mass Notifications
Open the VMP Web Console from your Web browser.
Select the Message tab.
Click the Compose icon.
The New Secure Message screen appears.
Select New Text to create a new message.
You can also create a message using a message template. This enables you to send an emergency
message quickly. For information on how to send a message using a template,
see Sending a Message Using a Template.
To add one or more message recipients, either type the recipient name in the To: field,
or click the Add Recipient icon
to select a Distribution List or user to add to the recipient list.
As you type in the To: field, a list of all users and groups in your current site that match the text that
you type are displayed in a popup window:
This list includes all favorites that match your typed text,
even if they are on a different site.
Note: If a recipient is having messages forwarded to another contact,
that contact is automatically added to the list of recipients when the message
When a message recipient is an individual user, the VMP Web Console
indicates the user's availability.
A green dot next to the user's name indicates that the user is available:
An orange dot next to the user's name indicates that the user is available but is in
Do Not Disturb mode.
If a user is unavailable, the user's name is highlighted with a red background, and a banner
indicates that the user is unavailable:
If you are sending a message to multiple users, and one or more users are unavailable,
the unavailable users are listed first.
If you have clicked the Add Recipient icon, the Select Recipients dialog box appears.
Select the Favorites tab to display favorites only, or select the Contacts
tab to display all contacts.
Select the checkboxes of the users and Distribution Lists to include as recipients:
If your message has a subject, type the subject text in the Subject field.
To attach patient information to this message:
Click to attach patient info link. The Select Patient dialog box appears:
If no patient information is available, this link does not appear.
Click My Patients to view your patient list only, or click
All Patients to view a list of all available patients.
Type text in the search
field to limit the patient list to patients whose name matches your search text.
Select the patient whose information you want to attach to this message.
Click OK to close the Select Patient dialog box. The message now contains
a link to the patient information that you have selected.
Note: If you have linked to patient information, and you have not specified a subject for your
message, the VMP Web Console
uses the patient name as the message subject.
Priority to specify a priority
for the message. Select one of
Normal, High, or
Urgent. The following table lists the notifications sent for
||Notifications in VCS app
||Single ring and vibration
Multiple rings and vibrations
Multiple rings (overriding user's volume setting) and vibrations
Important: On some devices, messages sent with Urgent priority may be spoken out loud
to some recipients. Sending confidential patient health information with this priority may violate
Do one of the following:
To send a text message, type the message text in the field at the bottom of the screen and click Send.
To send a photo, click
Attach Media and select the image that you want to send.
Attach Media is not available if your administrator
does not allow pictures to be added to messages.
To create a message that requires a response, click
This displays the interface for sending a message that requires a response. See Sending a Message That Requires a Response
for more details.