Unlocking a User
If a user has been inactive for a specified number of days, the user is placed in a
Locked state, and cannot access the VMP Administrator. You can unlock any user that has been
From the VMP Administrator, select Users & Groups >
In the Users pane, click the name of the user to be unlocked.
In the toolbar, from the User preferences
dropdown list, select
Unlock user. The selected user is unlocked.
The number of days of inactivity before a user is placed in a Locked state is specified in the Configuration > System Options
section of the VMP Administrator.