Specifying Notification Options
You can specify the vibration and ringtone for messages, calls, and other notifications sent to
the use of these system-level notifications on all devices.
Start the VMP Administrator and select:
Configuration > System Options
Scroll to Notifications.
In this section, locate the notification option for which you want to define
the default vibration and ringtone. The following settings are available:
|Secure Messages Priority: Normal
||The vibration pattern and ringtone for Normal priority secure messages.
|Secure Messages Priority: High
||The vibration pattern and ringtone for High priority secure messages.
|Secure Messages Priority: Urgent
||The vibration pattern and ringtone for Urgent priority secure messages.
||The vibration pattern and ringtone for calls.
||The vibration pattern and ringtone for notifications
that are generated
when the Notify Me
checkbox is selected for messages that require a response,
and a response is not provided in the specified time.
||The vibration pattern and ringtone for notifications for changes in On-Call status,
new or updated Content, missed calls, and voicemails.
In the located option, click Configure to display the dialog box for configuring
the vibration and ringtone.
In this dialog box, do the following:
Select the Enable Vibration checkbox to enable a vibration to be included
as part of the notification.
From the Vibration Pattern dropdown list, select the vibration pattern to use.
From the Ringtone dropdown list, select the ringtone to use.
Click Play to hear a sample of the ringtone that you have selected.
The sample ringtone is played three times.
For the Notify Me option, Ringtone can be set
to Silent. This turns off this ringtone on client devices.
Important: Ringtones 9 through 14 are not available on Android devices that are
using versions of VCS prior
to version 3.4. You must upgrade your Android devices to version 3.4 to use these ringtones.
In the Secure Messages Priority configurations, from the Length dropdown list, select the length of time that the ringtone is played in seconds.
This can be 1 second, or any
5-second interval from 5 seconds to 30 seconds. In the Secure Messages Priority: Urgent configuration, the length of the ringtone
can also be set to 60 seconds or Unlimited.
If the ringtone is shorter than the specified length, it is played repeatedly throughout
the selected time period.
When a user receives a message within a conversation, a single tone is played.
In the Secure Messages Priority: Urgent configuration, use the Volume slider to specify a minimum volume
level on client devices for messages classified as Urgent. The default value is 70%.
Click OK to close the dialog box.
Repeat the previous step for all other notification options for which you want to specify the vibration
If you want to force all devices to use these system-level options, set the Enforce System Settings
option to ON. By default, this option is set to OFF, which means
that users can specify their own vibration and ringtone notifications.
Click OK to save your changes.