|About Importing and Synchronizing|
When importing from sources into the VMP Server, you can import both users and contacts.
A user is anyone who can send or receive a message from a licensed device, from the VMP Web Console, or by email. Most users are employees who have application licenses assigned to them. Some users who generate messages but do not receive them do not need application licenses.
Contacts are parties who may or may not be part of your organization, but with whom critical and frequent communication occurs. You can think of contacts as a set of employees and non-employees who are entered into the system with one or many contact points for easy communication.