Viewing Coverage

If you have used your Vocera Vina app to request coverage from another person, or if you are covering for someone, you can view this coverage.

When you are covering for someone, or someone is covering for you, all calls and group chats are redirected to the person who is providing the coverage. 1-on-1 conversations may also be redirected, depending on how your system is configured. Contact your administrator for details.

Note: You cannot request coverage from Vina Web. Coverage requests are only available in the Vocera Vina app.

To view your current coverage status, in your list of conversations and alerts, click the alert labeled Coverage Request. If you are currently having someone else cover for you, the log entries in this alert indicate that your coverage request has been accepted, the person who is covering for you, and the date and time for which you are covered.

If you are covering for someone else, the log entries in this alert indicate that you have accepted a coverage request and the date, time, and person for which you are providing coverage.

If your coverage period is about to expire, you see a log message warning you of this. Coverage continues until the person being covered uses the Resume Coverage feature to indicate that he or she is available again.

For details on how to request coverage in the Vocera Vina app, see the Vocera Vina User Guide.