Working with Pagers

Vocera users can issue voice commands to send numeric pages to anyone with a pager when the telephony integration option is enabled for a facility.

For example, a Vocera user can speak the command "Page Dr. Shostak" to send a numeric page to someone who is either another user or an entry from your Contacts. Similarly, the "Dial a Pager Number" command allows users to send a numeric page to any arbitrary number.

Vocera supports both inside and outside pagers:

• An inside pager is used with a service that allows employees to send each other numeric pages internally. These pages typically go through the company’s PBX, preventing outside users from sending pages. The numbers employees use to send an inside page are often fewer than seven digits.

• An outside pager is used with a service that allows employees to send numeric pages to full-length phone numbers.

Templates are available to define the dialing patterns Vocera uses to call inside and outside pager numbers. These templates also determine the way any callback information is formatted on the pager’s display.

Contact Vocera Technical Support for assistance in configuring custom page templates.