Specifying Telephony PIN Information

Specify Telephony PIN information if your facility requires authorization codes when placing a long distance calls.

To specify Telephony PIN information, follow these steps:
  1. Navigate to the Telephony-PINs section in the Add/Edit Facility page.
  2. Enter a number in the PIN for Long Distance Calls field to define a PIN for a facility.
  3. Enter numbers, formatting characters (for example, dashes or parentheses) special dialing characters (for example, commas or ampersands), and PIN macros in the PIN Template field. This template defines the format of all PINs, whether they are defined at the user profile, department group, or facility level.

    If no PIN template is specified, the Vocera system applies one of the following default templates, depending on the type of PBX:

    PBX type

    Default template



    %N %P

    Access code, phone number, and PIN.

  4. Click Save in the Edit Facility page to update the facility information in the system.