Configuring Telephony

Configure Vocera SIP Telephony Gateway settings for your facility from the Vocera Platform Web Console.

You can locate your facility or create a new facility in Facilities in the Manage section of the Web Console.

Important: Select the Enable Telephony Integration checkbox in the Telephony section to allow Vocera and your phone system to communicate with each other. Checking this field also enables several other telephony related configuration sections including the Basic Information, Access Code Exceptions, Toll Exceptions, DID Information, PINs, Dynamic Extensions, and Sharing.

When Enable Telephony Integration is unchecked, these additional configuration fields are disabled. You can disable the telephony integration by unchecking this option and clicking the Save button. When you uncheck, the system displays a messages Vocera saves your telephony settings, but disables communication to the PBX.