Configuring Dynamic Extension for a Facility
Configure Vocera system to supply telephone extensions on demand to users who need
Dynamic extensions affect only users whose profile does not include a Vocera
extension or a desk extension. For additional information on phone fields and users
see About Users and Telephone Numbers.
Vocera assigns dynamic extensions to users in a manner analogous to a DHCP server
assigning IP addresses to client computers.
To configure Dynamic extension for a facility, follow these steps:
Navigate to Facilities in the
Manage section of the navigation bar and locate your
If you don't have a facility set up, follow the instructions described in the,
"Adding a Facility"
section of the Vocera Platform Administration Guide
to create a new facility.
Tip: You can also use the
Help link provided in the
Facilities page of the Vocera Platform Web Console and follow the instruction to create a new facility.
Scroll down to the Telephony - Dynamic Extensions
section and expand this section to view the Enable Dynamic
Select the Enable Dynamic Extensions checkbox to assign
dynamic extensions on demand to users who need them.
The Extension Range and Assignment
Type configuration fields are displayed.
Enter a value for the following fields:
- Extension Range — Specify a range of phone
numbers to use as dynamic extensions. Enter a value for the
First Extension and Last
You can only enter digits and the maximum
number of digits that you can enter is limited to 7 digits. The
First Extension and Last
Extension fields must have the same number of
Note: If the range is equal to or a subset of the range
you entered for DID, Vocera assumes you are distributing DID
extensions among your Vocera users. If you are using DID, set the
dynamic extension range to be the same as the DID range. If the
dynamic extension range is a subset of the DID range, some DIDs will
not be used. If the range is not a subset of the range you entered
for DID, Vocera assumes that you want to assign desk extensions to
users independently of DID.
- Assignment Type — Select one of the following two
- Choose Permanent to assign users
extension that does not expire.
Permanent is useful when
Vocera users do not have actual desk extensions, but you
want them to have a unique identifier that allows recipients
of a numeric page to place a return call to the Vocera
- Choose Temporary to assign a lease
duration value and specify the minimum amount of time
that an extension is assigned to a user.
Temporary is useful
when you want to share a small number of DID extensions
among a larger number of Vocera users. By default, the lease
is set to seven days to allow safe paging callbacks several
days later. If you don't have enough DID numbers for all
Vocera users, you can set the lease duration to hours
instead of days so that numbers can be reallocated as
Select one of the following to close the Add/Edit Facilities page:
- Save — to save the telephony dynamic extensions
information to the system.
- Cancel — to cancel the changes and return back to
Add/Edit Facilities page.