Configuring Telephony |
You can add a new facility or edit an existing facility in the Vocera Platform Web Console and configure basic telephony information for that facility.
To configure basic telephony information, follow these steps:
Name | Maximum Length | Description |
---|---|---|
Number of Lines |
3 digits |
Specify the number of lines you want to provision for each telephony service in the Number of Lines field. Enter either of the following values, whichever is smaller:
If you are configuring a high availability array, enter the number of lines available to a single telephony service, not the total number of lines available to all telephony services. For example, if you have 2 Vocera SIP Telephony Gateway services and your license contains 48 lines, specify 24 in this field to give each service 24 lines for a total of 48. The number of lines that you provision for each telephony service is decremented from the number of lines in your license. |
Local Area Code |
3 digits |
Enter the area code of the region in which the Voice Service is installed in the Local Area Code field. |
Omit Area Code when Dialing Locally |
n/a |
Check the Omit Area Code field when dialing locally. If your PBX requires you to dial local calls without using the area code you can enable this option. By default, Vocera includes the area code in the dialing string, even when dialing a local number. Check this field if your PBX or locale requires you to omit the area code when dialing local calls. |
Voice Hunt Group |
n/a |
Specify the area code and phone numbers of the direct inward dialing (DID) lines or hunt group you set up for the Vocera system in the Vocera Hunt Group Numbers fields. There are two hunt group number fields:
|
Default Local Access Code |
n/a |
Specify the sequence of numbers you use to get an outside line. For example, a PBX might require you to dial a 0 or a 9 or an 8 to get an outside line. By default, Vocera prepends this access code to any number within the local area code. |
Default Long-Distance Access Code |
n/a |
Specify the sequence of numbers you enter before placing a long distance call. For example, a PBX system might require you to dial a 9 to get an outside line and then dial a 1 before a long-distance telephone number. In this situation, the Default Long-Distance Access Code is 91. By default, Vocera prepends this access code to any number that includes an area code that is not the local area code. |
Company Voicemail Access Code |
n/a |
Use the Company Voicemail Access Code field to specify the sequence of numbers you use to access the company’s voice mail system. A typical entry includes X, then the sequence of digits that you dial to get into the voicemail system from an internal phone, and possibly special dialing characters such as the * or # to indicate the end of the sequence. |
SIP Settings |
n/a |
Specify the SIP settings:
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