If you are in an existing group chat, you can add other participants to it. If you are in a conversation
with one other person, and you want to add other participants, you can create a new group chat consisting of you,
the other person in the conversation, and the new participants.
Note: The maximum number of participants in a conversation is 50.
-
In your conversation or group chat, click the Add link at the bottom left.
From the popup menu that appears, select Create Group Chat
if you are in a conversation, or select Add Participant
if you are already in a group chat.
One of the following appears:
- If you are adding a participant to a group chat that has a patient context,
a panel appears that contains two tabs: a Care Team tab that enables you to
add a patient care team member to the conversation, and a Staff tab that
enables you to add any staff member to the conversation.
-
For all other group chats and conversations, a panel appears that enables
you to add any staff member to the conversation.
-
If you are in a group chat with a patient context, and you want to add a care
team member to the chat, click the Care Team tab and click the names of the
care team members that you want to add.
-
If you want to add one or more staff members to the chat,
click the Staff tab if you are in a group chat with a patient context,
and then do any or all of the following:
-
Click a group name to display the members of the group. If the group contains subgroups, click a subgroup name to
display its members. Click the name of a member to add him or her
to the group chat.
-
Click the name of a favorite to add this user to the group chat.
-
In the Search box, type two or more characters.
A list of groups and users that match your search text appears. In this list, do one of the following:
-
Click Add to add the new users to the existing group chat. If
you are in a 1-on-1 conversation, a new group chat is created that contains
the user in the 1-on-1 conversation and the new users that you have just added.