About Templates

If your system has templates defined, users can use these templates to send emergency information quickly.

The following types of templates may be available to you:

• Mass Notifications: these are user-generated alerts that are sent globally or to a group. This template type can be used for emergencies, such as a lockdown. You can specify the level of urgency of the mass notification.

• Staff Events: this is another type of user-generated alert that can be sent globally or to a group, but is typically used for non-urgent communication. It can have most of its fields pre-populated to make it easier to communicate with a large number of users.

• Patient Events: this is a patient-specific template that can be used to communicate important information about a change in a patient's status, such as a request for transport for patient discharge. You do not need to type the patient details or location to use this type of template.

• Location Events: this is a template that is related to a specific location. This is useful, for example, if you want a room to be cleaned for use by a new patient: you can send a pre-populated user-generated alert to environmental services, specifying the room number.