About Alerts

The Vina Web supports the ability to send and receive alerts, which enables you to respond to urgent or important situations immediately. Alerts can be related to patients assigned to you, or can be unrelated to a specific patient.

Here is some of the functionality that alerts provide:

• Alerts are indicated using both menu and desktop notifications.

  This ensures that you are made aware that you have received an alert even if you are not actively using the Vina Web at the time that the alert arrives.

• Alerts are displayed uniquely based on priority.

  Alerts can be of normal, high, or urgent priority, and are color-coded to indicate this priority.

  See Conversation Priority for details on the order in which alerts and conversations are displayed on your screen.

• Receive automatic invitations to join alerts.

  When you receive an alert, you can choose to accept the alert and join a conversation with others who have also accepted the alert and anyone who has been invited to join. You can also choose to decline the alert, or you can view the details of the alert before deciding to accept or decline it.

• Common alerts can be created using a template.

  If your facility has standard alert types that it generates regularly, you can define templates that enable you to generate these alerts quickly. Templates can be configured to specify the patient or location that is related to the alert.

Alerts that expect a response within a specified time will expire after this time is reached.