Enabling Voice PIN Authentication

You can login to the Web Console and enable Voice PIN authentication for group members.

To enable voice PIN authentication, follow these steps:

  1. Click Groups in the Manage section to display a list of Groups available in your system.
  2. Locate and click the Group that requires voice PIN authentication.
    Edit Group page appears with fields that you can modify.
  3. Scroll down to the Voice Permissions section
  4. Locate the following Voice PIN permissions under the Permissions section.
    • Record Your PIN — allows a user to record a voice PIN.

    • Erase Your PIN — allows a user to erase a voice PIN.

    • Erase PIN of Another User — allows a user to erase the voice PIN for another user. You typically assign this permission to an administrator.

  5. Click the Options button in the far right of each permission and select the Grant checkbox from the dropdown list to enable each permission.
  6. Click Save to update the group permission, or click Cancel to return to the Groups page.