Placing a Patient-Related Call

You can select a patient and then place a call with a member of the patient's care team or any staff member.

Note: You can do this only if your administrator has granted you permission to view patient data.
  1. In the Home screen, tap the Call icon at the bottom of the screen.

    The Start A Call screen appears.

  2. Tap Patients in the green ribbon at the top of the screen to display your groups and your list of patients.

  3. Do one of the following:
    • Tap a patient in your list of patients to select this patient as the context for your conversation.

    • Tap a group to display all patients assigned to the group. Tap a patient in your list of patients to select this patient as the context for your conversation.

  4. Select whether to call a member of this patient's care team or to call another staff member:
    • In the ribbon at the top, tap Care Team. A list of care team members appears.

    • In the ribbon at the top, tap Staff. A list of your groups and favorites appears.

      Tap a group to display a list of its members.

    If you tap Multiselect here, you are directed to the Start a Chat screen. This enables you to create a multi-person conversation with this patient as the context. See Starting a Patient Conversation for details.

  5. To call a specific care team member or staff member, tap the name of this person. The call screen appears, indicating that you are placing the call, and displaying the patient that is the context of the call.

  6. When you finish the call, a conversation screen appears that includes you and the person you have just called, with the patient as the context for the conversation.