Calling from the Home Screen

From the Home screen, you can use the Call icon to place a call quickly.

  1. In the Home screen, tap the Call icon.

    The Start a Call screen appears.

    If your department is not visible, your administrator has configured your system to not display your department on this screen.

    In the ribbon at the top of the Start a Call screen, you can tap Patients to place a call with a patient context. See Placing a Patient-Related Call for details.

    If you tap Multiselect in the Start a Call screen, this displays the Start a Chat screen, from which you can select multiple people with which you want to have a conversation. See Starting a Multi-Person Conversation for details.

  2. Select the person or group that you want to call:
    1. If the person or group is defined as a favorite, tap the link for that person or group to start the call. (See About Favorites for more information on Favorites.)
    2. If a group is displayed, tap the group name to display the members of the group. If the group contains subgroups, tap a subgroup name to display its members. Tap on a group member to start the call.
    3. Tap the search icon and type search text consisting of some or all of the person or group's name. All names matching this search text are displayed. Tap the entry for the person or group that you want to call.

    The presence icon at the top right of the person or group's profile picture or initials indicates availability:

    See The Presence Indicator for more information on presence and availability.

  3. When you have selected the person or group that you want to call, the screen indicates that you are making a call.